Comments on: Turbine to Users: “We own your CC information” http://www.mmocrunch.com/2007/10/31/turbine-to-users-we-own-your-cc-information/ Thu, 09 Feb 2012 13:01:52 +0000 hourly 1 http://wordpress.org/?v=3.1.1 By: Lynn http://www.mmocrunch.com/2007/10/31/turbine-to-users-we-own-your-cc-information/comment-page-1/#comment-123058 Lynn Mon, 16 Aug 2010 22:01:48 +0000 http://www.mmocrunch.com/?p=28#comment-123058 Edit to my post on July 31st.. SOE charge on my statement was actually for Free Realms that I had cancelled 6 months prior... Thats another story.. Edit to my post on July 31st.. SOE charge on my statement was actually for Free Realms that I had cancelled 6 months prior… Thats another story..

]]> By: Sharolyn http://www.mmocrunch.com/2007/10/31/turbine-to-users-we-own-your-cc-information/comment-page-1/#comment-117269 Sharolyn Tue, 03 Aug 2010 09:05:21 +0000 http://www.mmocrunch.com/?p=28#comment-117269 They actually just billed me after not playing for over a year!! Some how my subscription just started back up and I didn't have to put a code in or anything for my card. At this point I don't care if they delete all my characters as long as they can't just bill me $15 out of the blue!!! That should be criminal. Said something about "Pre-Ordering" or something. It's BS! They actually just billed me after not playing for over a year!! Some how my subscription just started back up and I didn’t have to put a code in or anything for my card. At this point I don’t care if they delete all my characters as long as they can’t just bill me $15 out of the blue!!! That should be criminal. Said something about “Pre-Ordering” or something. It’s BS!

]]> By: Lynn http://www.mmocrunch.com/2007/10/31/turbine-to-users-we-own-your-cc-information/comment-page-1/#comment-116537 Lynn Sun, 01 Aug 2010 03:01:47 +0000 http://www.mmocrunch.com/?p=28#comment-116537 If they make it complicated enough to unsubscribe most say oh Ill get around to it next month... like i did a year ago. Then threaten to kill your account so you will keep paying for something you dont play. Actually there arent near as many people playing either game as are paying for them. Its really a cheap shot,its dishonest I will spread the word. Turbine will never get my money again or for that matter Blizzard,WOW is now owned by SONY too. They are monopolizing the industry like microsoft did! Ok Im on a rant, lol sorry When are they gonna have ENOUGH money??? Is there enough? lol If they make it complicated enough to unsubscribe most say oh Ill get around to it next month… like i did a year ago. Then threaten to kill your account so you will keep paying for something you dont play. Actually there arent near as many people playing either game as are paying for them. Its really a cheap shot,its dishonest I will spread the word. Turbine will never get my money again or for that matter Blizzard,WOW is now owned by SONY too. They are monopolizing the industry like microsoft did! Ok Im on a rant, lol sorry When are they gonna have ENOUGH money??? Is there enough? lol

]]> By: Lynn http://www.mmocrunch.com/2007/10/31/turbine-to-users-we-own-your-cc-information/comment-page-1/#comment-116536 Lynn Sun, 01 Aug 2010 02:52:10 +0000 http://www.mmocrunch.com/?p=28#comment-116536 I have 2 Turbine accounts. One for DDO and other from LOTR. I cant even delete my info,or change it on either account. I beta tested LOTR have had it for 3 years havent played in a year. Its rediculous. Then to boot I notice on my bill Im actually paying SOE! Sony! Ugh. They make sure its real easy to upgrade but try and find out how to cancel. You call them then you start getting telemarketers you never heard from till after talking to them. Greedy @#$4 thats why I quit everquest Sony just pumped the expansions out,for 30 bucks a whack. If Sony has thier hands in it its doomed I have 2 Turbine accounts. One for DDO and other from LOTR. I cant even delete my info,or change it on either account. I beta tested LOTR have had it for 3 years havent played in a year. Its rediculous. Then to boot I notice on my bill Im actually paying SOE! Sony! Ugh. They make sure its real easy to upgrade but try and find out how to cancel. You call them then you start getting telemarketers you never heard from till after talking to them. Greedy @#$4 thats why I quit everquest Sony just pumped the expansions out,for 30 bucks a whack. If Sony has thier hands in it its doomed

]]> By: Travis http://www.mmocrunch.com/2007/10/31/turbine-to-users-we-own-your-cc-information/comment-page-1/#comment-42268 Travis Thu, 13 Aug 2009 00:14:15 +0000 http://www.mmocrunch.com/?p=28#comment-42268 this is NOT the first MMO to offer lifetime subscriptions this is NOT the first MMO to offer lifetime subscriptions

]]> By: Keystone http://www.mmocrunch.com/2007/10/31/turbine-to-users-we-own-your-cc-information/comment-page-1/#comment-56 Keystone Wed, 07 Nov 2007 15:12:14 +0000 http://www.mmocrunch.com/?p=28#comment-56 Could this policy have something to do with the lifetime subscriptions? This is the first MMO, to my knowledge, to have a lifetime sub, and it sounds like the first to not allow CC information removal. Are these two things related? Could this policy have something to do with the lifetime subscriptions? This is the first MMO, to my knowledge, to have a lifetime sub, and it sounds like the first to not allow CC information removal. Are these two things related?

]]> By: mutantmagnet http://www.mmocrunch.com/2007/10/31/turbine-to-users-we-own-your-cc-information/comment-page-1/#comment-47 mutantmagnet Sat, 03 Nov 2007 00:04:44 +0000 http://www.mmocrunch.com/?p=28#comment-47 WillE, they are allowing him to remove his CC info. The problem is that if they remove it they guarantee to delete all of his character information and not allow his version of the game to work. Deleting his character is their call to make but to threaten to prevent the versioin of the game he paid for to not work is extortion. Turbine should be slapped with a lawsuit just for that but Turbine didn't say they own the CC info according to this article. WillE, they are allowing him to remove his CC info. The problem is that if they remove it they guarantee to delete all of his character information and not allow his version of the game to work.

Deleting his character is their call to make but to threaten to prevent the versioin of the game he paid for to not work is extortion. Turbine should be slapped with a lawsuit just for that but Turbine didn’t say they own the CC info according to this article.

]]> By: CC Hostages at MMOG Nation http://www.mmocrunch.com/2007/10/31/turbine-to-users-we-own-your-cc-information/comment-page-1/#comment-34 CC Hostages at MMOG Nation Fri, 02 Nov 2007 00:10:22 +0000 http://www.mmocrunch.com/?p=28#comment-34 [...] Monday about Mil’s attempt to get CS satisfaction, Mike from MMO Crunch passed me a link to his frustating experience with Turbine. I have recently stopped playing LOTRO. So today I went and officially canceled my account, however [...] [...] Monday about Mil’s attempt to get CS satisfaction, Mike from MMO Crunch passed me a link to his frustating experience with Turbine. I have recently stopped playing LOTRO. So today I went and officially canceled my account, however [...]

]]> By: willE http://www.mmocrunch.com/2007/10/31/turbine-to-users-we-own-your-cc-information/comment-page-1/#comment-33 willE Fri, 02 Nov 2007 00:01:56 +0000 http://www.mmocrunch.com/?p=28#comment-33 Also, mutantmagnet how is the title misleading? If a company refuses to allow a person to delete their billing information what does one call it? If we do own our privacy, why do they believe that they own the right to share in that ownership? Also, mutantmagnet how is the title misleading? If a company refuses to allow a person to delete their billing information what does one call it? If we do own our privacy, why do they believe that they own the right to share in that ownership?

]]> By: willE http://www.mmocrunch.com/2007/10/31/turbine-to-users-we-own-your-cc-information/comment-page-1/#comment-32 willE Thu, 01 Nov 2007 21:25:04 +0000 http://www.mmocrunch.com/?p=28#comment-32 I'm of the opinion that we do more than cause a stink. Maybe it's time for the first ever video game BOYCOTT! If they can't serve us the way we pay to be served, then we should cut their pay. They will either respond in our favor or find new jobs! It's about time these companies that hide behind firewalls come to pay for the outrageous business decisions that they make. Maybe if you get a small list of users who threaten cancel their accounts at a prescribed time if Turbine does not oblige, then you can get the ball rolling on the MMORPG revolution, finally proving that the customer is always right! You don't have to completely disrupt their service, simply enough to let them know that your voice matters. I think 50 accounts would do wonders. I’m of the opinion that we do more than cause a stink. Maybe it’s time for the first ever video game BOYCOTT! If they can’t serve us the way we pay to be served, then we should cut their pay. They will either respond in our favor or find new jobs! It’s about time these companies that hide behind firewalls come to pay for the outrageous business decisions that they make. Maybe if you get a small list of users who threaten cancel their accounts at a prescribed time if Turbine does not oblige, then you can get the ball rolling on the MMORPG revolution, finally proving that the customer is always right! You don’t have to completely disrupt their service, simply enough to let them know that your voice matters. I think 50 accounts would do wonders.

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